Welcome to Capital Air Travels. By accessing and using our website www.capitalairtravels.com
, booking services, or contacting us, you agree to the following Terms & Conditions. Please read them carefully before using our services.
1. General
Capital Air Travels acts as an intermediary between customers and third-party service providers such as airlines, hotels, tour operators, visa agencies, and insurance companies.
All bookings are subject to availability, supplier terms, and confirmation.
By booking with us, you accept both our terms and the supplier’s terms (airline, hotel, etc.).
2. Booking & Payments
Bookings are confirmed only after full or partial payment as per agreed terms.
Prices quoted are subject to change until the booking is confirmed.
All payments must be made via authorized modes (bank transfer, UPI, card, or approved channels).
3. Cancellations & Refunds
Cancellation and refund policies vary depending on the service provider (airlines, hotels, tours, visas, insurance).
Service fees, processing charges, and convenience fees charged by Capital Air Travels are non-refundable.
Refund timelines may range from 7–21 business days, depending on third-party providers.
For detailed terms, refer to our Refund & Returns Policy.
4. Travel Documents & Responsibility
Customers must carry valid passports, visas, ID proofs, and travel insurance as required.
Visa issuance is at the discretion of the respective Embassy/Consulate; Capital Air Travels is not liable for rejection or delays.
We are not responsible for disruptions caused by natural disasters, strikes, government regulations, or other force majeure events.
5. Liability Disclaimer
Capital Air Travels does not guarantee the services of third-party providers and is not responsible for delays, cancellations, overbooking, accidents, or service quality issues.
Any claims must be raised directly with the airline, hotel, or service provider.
6. User Obligations
Customers must provide accurate personal and booking details.
Any loss arising from incorrect details (passport name mismatch, wrong travel dates, etc.) will be the responsibility of the customer.
7. Intellectual Property
All content, logos, and materials on www.capitalairtravels.com
are the property of Capital Air Travels and may not be copied, reproduced, or misused without permission.
8. Privacy & Data Use
We value your privacy. Please refer to our Privacy Policy to understand how we collect and use personal data.
9. Governing Law
These Terms & Conditions shall be governed by and construed under the laws of India.
Any disputes are subject to the jurisdiction of the courts in Gandhinagar, Gujarat.
10. Contact Us
For queries related to these Terms & Conditions:
📍 Capital Air Travels
Shop No 145, Super Mall 2, Infocity, Gandhinagar, Gujarat – India
📞 +91 9824028001 / 9327333680
📧 [email protected]